NASA's Counterfeit Problem
ABC News ran this story today:
NASA Satellites Get 'Counterfeit' Parts; Taxpayers PayOh my!
Agency Chief Says Suppliers Sometimes Skip Safety Tests
The gist of the story is that some suppliers lied about running all the qualification tests NASA demanded, requiring NASA to do unplanned testing to ensure suitability.
[T]here have been cases in which [NASA] says companies have supplied it with parts or materials that were not what had been originally promised.I wonder how the fraud was uncovered.The most recent case involves NASA's Kepler probe [...] Engineers built Kepler to spend at least three years in solar orbit, with a powerful camera to look for evidence of Earth-like planets circling other stars.
Last fall, a supplier was indicted for selling falsely approved titanium to NASA and the U.S. Air Force -- including the metal for Kepler's camera mount. That did not necessarily mean the titanium was in danger of failing, but the company had allegedly falsified its records to say it had done all the necessary tests.
"We analyzed the mount for about three weeks," said J.D. Harrington, a spokesman for NASA, "and we found the titanium to be well within performance requirements."
Supplier management is a challenge for any company. The QA department is often a key line of defense, either through incoming inspection or source inspections. Continued vigilance after initial supplier qualification is required lest "shortcuts" subvert the established processes and invalidate the suppliers' product pedigree.


1 Comments:
This is all to common a problem in other manufacturing sectors as well. But where you can really get into trouble is when you're trying to take as much cost as possible from a mass-produced product, where saving pennies or less per part adds up in a hurry, so you don't design in as large a safety factor.
A chassis bolt that just barely meets the load requirements when the correct grade is used, is likely to fail and lead to massive recalls if a lower grade bolt is substituted by the vendor. If a bigger safety factor was used in the design, a substandard bolt "might" hold up just fine, which is probably what the vendor was counting on.
The same goes for electronics. Why use a better grade of power supply capacitor when a poorer grade and cheaper one will probably last about two or three years and be beyond the warranty period when it fails? Here you can get into trouble from the capacitor vendor or the power supply maker counting on substandard parts lasting just long enough, and it gets worse if those parts were already designed-in to be close to their operating limits.
You may be able to save production costs by designing in components close to your normal operating limits, but in order to thwart Murphy, you'd better plan on spending more time and money on incoming quality inspections, and more through testing after completion.
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